Home' Trinidad and Tobago Guardian : September 17th 2014 Contents chosen---Reframing Performance
Through Innovation. Innovation
does not mean doing what we have
always done, faster. It includes
doing something differently either
because it is more effective (as
opposed to merely efficient) or in
response to a different environ-
ment or problem. It was Albert
Einstein who observed that we are
unlikely to solve any significant
problems by using the systems and
approaches that allowed them to
develop in the first place!
Unfortunately, much of the con-
versation on "reform" has focused
on how to get "better" at what we
have been doing rather than
whether we ought to be doing it
at all. In the process, we have failed
fully to appreciate the impact of
changes in society and develop-
ments in information and com-
munications technology and social
media on the way in which we
think, acquire information, com-
municate and make decisions.
In the information economy, the
challenge is really abundance. This
has several implications. First is
the fact that, since information is
no longer stored and retrievable
only at specific locations and nearly
all human knowledge is accessible
with a keystroke, being educated
is not about having information
in your head which most others
don t have, it is about the ability
to synthesise and to use the avail-
able store of knowledge to solve
real world problems. That means
taking a serious look at our edu-
cation system. Much of what we
do is completely irrelevant to the
modern working environment.
With regard to systems, as any
economist will tell you, innovation
and improved productivity cannot
take place without a concurrent
process of creative destruction.
Some processes and functions will
have to disappear. In other words,
we have to stop doing things just
because that is the way it has
always been. That is the danger in
a precedent-bound profession like
the law. That is why, I respectfully
suggest, we are struggling with
criminal justice reform.
Moreover, the market ultimately
decides what value is to be placed
on certain competencies based on
scarcity, rather than some notion
of inherent hierarchical importance.
This is a fundamental insight that
seems lost on us in the manage-
ment of the human resource in
the public sector and, in my
respectful view, continues to ham-
per the development of the judi-
ciary through the inability to pop-
ulate certain key posts at realistic
At the moment, these are some
of the management positions left
unfilled largely or exclusively due
to the inability to attract top talent
by paying realistic salaries: deputy
court executive administrator, Judi-
ciary security manager, Family
Court manager, human resources
manager, court protocol and infor-
mation manager, Judiciary build-
ings, plant and equipment man-
ager, Court archivist and records
manager, deputy Court archivist
and records manager, senior
human resource analysts and Court
statistician. Other significant
vacancies include pension and
leave officers and systems audit
and compliance. How can we
effectively manage and pursue
innovation in those circumstances?
It is not enough to speak glibly
about a knowledge-based economy
without grasping its significance.
The most valuable asset is human
capital. You pay me a salary
because I rent you the intellectual
Guardian www.guardian.co.tt Wednesday, September 17, 2014
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More struggles with
criminal justice reform
Chief Justice Ivor Archie takes the salute during yesterday's military parade
during the ceremonial opening of the 2014/2015 law term at the Hall of Justice,
Port-of-Spain. PHOTO: ABRAHAM DIAZ
Continued from Page A11
Continued on Page A13
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