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Guardian www.guardian.co.tt Tuesday, October 21, 2014
Position demands strong supervisory skills, ability to work effectively
under pressure, use good judgment and be able to accept responsibility.
Duties require clinical, laboratory and business office management skills
in a general practice. Must have expanded functions credentials.
Attractive salary and benefits.
Forward your resume to:
The Office Manager
#22 Bertrand Street
The Senior Manager, Revenue Accounting will report to the Chief Financial O cer. The
selected candidate will oversee all activities relating to Caribbean Airlines' Revenue
Accounting including: Revenue Accounting and Statistics, CRS Distribution Accounting,
Interline, Mail & Freight and Compliance Monitoring. He/she will develop and manage the
Revenue Accounting strategy to ensure that the company obtains optimum revenues for
passenger and freight own. He/she will ensure all revenue/sales accounting activities are
administered and controlled through an e ective operational system.
QUALIFICATIONS & EXPERIENCE
The successful candidate must have a strategic perspective and understand the local,
regional and international issues, competitive markets and challenges within which
and the best method of handling same.
Senior Manager, Revenue Accounting
Please submit your application in the form of an up-to-date resume and a cover letter to:
Attention: Ms. Parmela Jurai
Re: Senior Manager, Revenue Accounting
Human Resource Department, Caribbean Airlines Limited,
Golden Grove Road, Piarco.
Fax No: +1/868-669-3428
Closing date for receipt of all responses is October 27th, 2014.
The telephone interview is do or
die---you do not get to see your inter-
viewer and impress him or her with
your savvy dress, winning smile, or
slick portfolio. Instead, you typically
have just one asset---your voice!
In addition, sometimes you are
given the opportunity to prepare for
a telephone interview, but more often
than not, they come out of the blue
when you answer your phone!
So, preparation is key. Since you
do not know when to expect the tele-
phone interview, it is critical that you
do not wait to begin preparing for
the interview until you have the inter-
You have to accomplish your goal
-- selling yourself, your skills, your
experience, and your value -- with
nothing but what comes out of your
mouth. What can you do?
1. Know whether you can take
the call when it comes
Are you driving the kids to school
or dripping outside the shower?
If so, these are times when you
might want to express your desire to
pursue the interview but ask if you
could schedule a later time.
Of course, you need to feel the
interviewer out; if he hesitates to
schedule, you might want to plunge
forward and do the best you can,
considering you might not be getting
another opportunity to present your-
2. Keep files for each
organisation at your fingertips
Having easy access to the company
and job information will allow you
to confidently respond to questions
without fumbling regarding which
job you are talking about.
Also, make sure to have a copy of
your own resume in front of you for
3. Learn how to answer interview
questions now vs later
Start practicing common interview
questions now so that you are ready
when the unplanned telephone inter-
view occurs. You want to be able to
paint visual pictures with your words
by telling stories that demonstrate
Brief yes and no responses will
not move a telephone interview for-
ward but will end it quickly. But
answers that express the who, what,
when, where, how, and why have
punch because they make you stand
Know that the more you prepare
now, the less you will ramble and
leave out when the interview arrives.
4. Practice smiling
while on the phone
Place a mirror by the phone and
make a point of looking into it and
smiling while you are talking on the
Start now, so you can become
comfortable with it. You will find
that you sound more upbeat and
engaged when you do this which
makes for a positive interview.
5. Steer the conversation to your
webportfolio, if possible
Imagine this: The interviewer asks
you to tell her about a challenge you
have faced. You ask if she has access
to the Internet while you are on the
She says that she does so you send
her to your web portfolio and have
her click on your project highlights
page. There she sees an outline of
key projects and a terrific graph that
expresses your results.
Now she is SEEING your value
while you talk her through it. Tele-
phone interviews are truly one of the
best reasons for creating a web port-
6. Focus on language plus
motivation equals outcome
Again, you can only go on the
power of your voice in a telephone
call. While you want to try to take
cues from the interview (does he
speak slowly and softly or fast
and loud?) you also need to
modulate your own tone and
word choice to make a positive
The mirror will help in staying
positive but you must remember
that the words you use (language)
and the motivation you put for-
ward (tone, modulation, enthu-
siasm) will determine your out-
Speak clearly, stay upbeat, and
use positive language.
7. Avoid selfish questions
during the interview
Now is not the time to ask
about benefits or salary. Initial
interviews, until you have an
offer, are about selling yourself
to the employer until you are the
key applicant they want to hire.
You do not have any power
until that time and will just show
that your emphasis is not on
being a good fit but just on what
is in it for you.
8. Don't hang up without
asking for the next step
The interviewer is bringing the
call to an end but there has been
no talk of a next step. Speak up
-- express your enthusiasm for
moving forward and ask about
the next step.
Find out if you can follow up
with the employer and ask for
contact information if you have
yet to receive it.
9. Say thank you, in writing
Sure, it was a telephone inter-
view but that is no reason for
not taking the time to exercise
simple but powerful courtesies.
Write a thank you letter and mail
it, unless your main communi-
cation has been through email
with the interviewer.
Don t just say thank you but
make a point of reiterating
strengths and value for the posi-
These steps will guide you
successfully through the tele-
phone interview. Remember, do
not leave your interview to
chance -- prepare now for suc-
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