Home' Trinidad and Tobago Guardian : November 4th 2014 Contents B5
Tuesday, November 4, 2014 www.guardian.co.tt Guardian
Temporary employment is a three-sided
work relationship among the client company
where temps are placed, the staffing service,
and the temporary employee.
As a temp, you are always going to be linked
to your staffing service and to the potential
client companies where you perform your
This means you have two employment part-
ners who will assess your skills, abilities, and
performance. These partners are the pipeline
for your work.
Impress either, and you ll stack the odds in
your favor for continuing work assignments.
Impress them enormously, and you could
receive an offer for a full-time position.
The good news is that as a temp, you are
actually in the business of You, Inc. This means
you are your own product.
No one but you can bring the exact same
formula to your temp assignments. Because
of this, you have the ability to stand out and
make yourself memorable and desirable as an
As a temporary employee, it pays to realize
that many client companies are impressed by
temps who treat their temporary work assign-
ments like a full-time job.
Assuming skill and experience levels can
be met, demonstrate basic good business prac-
tices such as being on time, dressing appro-
priately, making a great first impression,
demonstrating a positive attitude, being
respectful and considerate of others.
These are the steps you can take, for each
of your employment partners, to become the
temp everyone wants to work with:
From the Client Company's perspective:
• Understand the company's culture.
In a word, a company s culture is their "per-
sonality". For a temp, (or any employee for
that matter), being able to relate well to that
personality is extremely important. It means
fitting in with the norms and behaviors of a
company s policies, practices, employees, and
management. Not being able to mesh well
can really be a problem. When new, keep your
eyes open, observe, and learn!
• Be easy to train.
Take notes, and refer to them. Engage in
training by asking relevant questions, express-
ing understanding of concepts and details.
Know who you can go to for help on the job
and where to find information on your own
so you can be as self-sufficient as possible.
• Know how to build rapport.
Understand how to be friendly without the
need to "make friends" on work assignments
with both employees and managers. Don t ask
prying or personal questions of those you
work with. By the same token, don t reveal
too much about your own personal life or
work situation. Keep things light and general,
after all... it is a work environment.
• Don't get too familiar too fast.
Being new at a company you need to respect
boundaries (both physically and socially) within
the workspace. Some examples are: not helping
yourself to supplies, snacks, or coffee, and not
passing judgments on the client s processes,
practices, employees, or management.
While temps need to be comfortable on
assignments, there is a line not to be crossed
that shows a sense of entitlement or the right
to make criticisms.
• Be adaptable and flexible.
Develop a "go with the flow" attitude and
be ready for constant changes. Change is the
nature of temporary work, so be a capable
From the Staffing Service's perspective:
• Stay in touch.
Keep the staffing service updated on your
assignment status and how things are going.
Don t let them be caught unaware or with
surprises. Ask them how you can be helpful
to them and the practices you can follow that
would make their job easier.
• Provide insight.
Temps are a valuable source of information
about the client company to their staffing
service because they have a bird s eye view
and real-world experience.
Help the staffing service develop an even
greater knowledge about how things really
tick inside their client s company. With this
advantage, the staffing service can provide
even better service and place temps who can
be very effective.
• Don't be high maintenance or needy.
Be easy to reach, responsive, and self-suf-
ficient. Know how to figure things out on your
own so you don t have to be spoon-fed every
step of the way. Keep things simple and
streamlined on your end.
• Be a fine representative.
Remember, temps are the face of the staffing
service in front of a client, so represent the
staffing service with the highest of profes-
sionalism. Client companies certainly notice
a temp s behavior, attitude, and protocols.
Give them cause to look at you as one of their
own future representatives!
Consider your temporary work as an oppor-
tunity to stay up-to-date, perhaps learning
some new skills, while you earn an income,
expand your network, and perhaps garner some
good recommendations for that next permanent
job (if a permanent job is what you want).
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