Home' Trinidad and Tobago Guardian : March 19th 2015 Contents MARCH 2015 • WEEK THREE www.guardian.co.tt BUSINESS GUARDIAN
COMMENTARY | BG21
Nescient managers are the unknowing
bane of the workplace. I just knew
the envelope sitting in my office
cubby contained "the dreaded
release letter" from my boss, telling
me that my budget was going to be
cut within the next month. Due to fretting over the
delivery of that letter, my productivity came to a
halt, my sleep became elusive, and I gained five lbs
within two weeks. I gossiped voraciously and fear
laced my every conversation.
This workplace stress-causing situation could have
been dramatically reduced by my manager had he
known what to do.
My example is one of hundreds of my own stories
of workplace stress. I wonder how many of your
workplace stress stories could have been reduced by
Managers must be knowledgeable in order to suc-
cessfully address stressful workplace situations.
Nescient managers contribute to a stressful work-
Nescient, meaning lacking knowledge or sophis-
tication, happens often when managers are promoted
because of their work habits rather than their people
and management skills.
You may be a nescient manager when you notice:
• You cringe at the thought of handling gossip,
backbiting, bad attitudes, or resentment.
• Worker conflicts and de-motivated employees
leave you in a pool of worry, anger, or a sense of
• Employees show up for work late or take more
sick-time than normal.
• When conflicts happen, you notice yourself delv-
ing deeper into work to avoid them.
• Staying awake at nights thinking of how to fix
• You feel resentment for the job you once loved.
Many administrators don't understand why their
prized former worker, now turned manager, is failing.
Managing everyday workplace stress may not be a
natural skill for most people.
Management requires solid people skills, and
patience with others coupled with an ability to move
the dial on the vision of the company.
Comparable to going to school to learn a trade,
the way to really become a craftsman is to repeat the
trade until becoming one with it. Likewise, the quick
fix is with management training for your unschooled
managers. Train your managers in the art of com-
munication, reading behavioral styles, conflict res-
olution, stress reduction and basic management skills.
There may also be need for long-term coaching for
Notice is hereby given that the Annual Meeting of the
Members: $750.00 + VAT
Potential Members: $900.00 + VAT
Table of Ten: $6,750.00 + VAT
Time: 12:00 noon - 2:00 pm
Regency Ballroom, Hyatt Regency Trinidad
The Honourable Kamla Persad-Bissessar
The Republic of Trinidad and Tobago
For further information please call Sharmin Boodoo at 637-6966 ext 1252 or 683-5405 or email email@example.com
http://www.chamber.org.tt * Facebook: https://www.facebook.com/TTCIC * Twitter: htps://twitter.com/TTChamber
Trinidad and Tobago Chamber of Industry and Commerce
will be held at the Regency II Ballromm, Hyatt
on Wednesday 25 March, 2015 at 11:00 am
Wrightson Road, Port-of-Spain
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your manager can be another solid strategy to address
and reduce workplace stress.
Training and coaching your manager will signif-
icantly improve your manager's chance to improve
your workplace. You will gain confident, productive
and competent staff members you can be proud of
Nescient managers don't get it
and who will profit your business in
more ways than you can count.
Pamela Cournoyer will be delivering
a one-day seminar on stress man-
agement for managers on the March
26, 2015, at the Arthur Lok Jack
Graduate School of Business. She
will also be delivering a three-day
workshop entitled, From Managers
to Leaders: 9 Simple Coaching
Methodologies that Enhance Team
Performance & Increase the Bottom
Line, on March 23-25, 2015.
For more information, please send
an e-mail to openenrolment@lokjack-
gsb.edu.tt or contact 645-6700 ext.
Arthur Lok Jack GSB
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