Home' Trinidad and Tobago Guardian : May 28th 2015 Contents C
Applications are invited from suitably qualified individuals to fill the following positions at Telecommunications Services
of Trinidad and Tobago:
Responsible for the efficient and effective strategic management of the Company's residential sales operations aimed at
maximization of profits whilst providing a high level of customer satisfaction.
o Plan, develop and implement all operational strategies for Residential Sales.
o Prepare forecasts of annual sales and revenues for all Residential products and services.
o Develop short and long term strategic sales plans for the Residential Sales Department.
o Analyze the business performance, financial statements and other data in Residential Sales.
Responsible for the efficient and effective strategic management of the Company's residential commercial operations
aimed at maximization of profits whilst providing a high level of customer satisfaction.
o Prepare and Implement Pricing Strategies for all Residential products and services.
o Develop short and long term strategic plans for the Commercial Operations Department
o Develop and Implement Retention strategies for all Residential products and services
o Prepare Life Cycle Management Programme for all Residential products and services.
o Develop and Implement strategies to Manage Customers Experiences at all our Touch Points for
o Develop and Implement strategies for Content Management.
o Acquire and Analyse Competitive Intelligence and implement appropriate Competitive Strategies
o Analyze the business performance, Voice of the Customer survey results, financial statements and other data in
Commercial Operations, in order to monitor and improve productivity and performance.
o Perform various administrative functions to effectively manage the Department - meetings, seminars,
o Plan and allocate departmental budget and monitor financial activities.
o Determine staffing requirements and oversee selection and training of employees to maintain consistent quality and
availability of service and ensures the annual performance assessment of subordinates are conducted.
o Establish effective direct and indirect communication systems to ensure that all staff remains informed and
updated about departmental initiatives, policies and performance.
o Use inputs from a variety of internal or external sources to prepare weekly, monthly departmental reports and
identify important performance trends, opportunities or threats.
o Manages relationships with third vendors, suppliers and all other third party contractors and internal departments
to ensure that contracted service level agreements are adhered to and that department user groups receive
maximum benefit from vendor relationships.
o Keep abreast of developments in the telecommunications industry, particularly as it relates to relevant products and
services and makes the appropriate recommendations.
o A Bachelor's Degree in Management or related Social Science.
o An MBA will be an asset.
o A minimum of five (5) years successful experience in the sales or customer services environment, at least three (3)
years of which should be in a middle management level position at a medium to large organization.
o A minimum of three (3) years successful experience in the financial and/or consumer analytics environment.
the following address or via email to
no later than
close of business on
Manager Recruitment and Selection
Telecommunications Services of Trinidad and Tobago
109 St Vincent Street
Guardian www.guardian.co.tt Thursday, May 28, 2015
YouTube s legacy extends beyond its pioneering
role in the Internet s video revolution. The rampant
sharing on the ten-year-old site quickly attracted
a massive audience that loved watching what they
wanted when they wanted, even if much of the
material was being contributed by amateurs.
YouTube s rapid rise demonstrated that influential
media hubs could be built around free content supplied
by an Internet service s users. Other companies that
went on to embrace a similar strategy included Face-
book, which limited its online social network to college
and high school students until opening up the service
to anyone 13 or older in September 2006. That was
just before YouTube s whirlwind success culminated
in its US$1.76 billion sale to Google Inc.
Here are a few moments to remember from
YouTube s first decade:
YouTube s potential to transform people s viewing
habits became apparent during the autumn of 2005
when a Nike soccer shoe ad called Touch of Gold
became the first video on the site to be watched one
The dance video Gangnam Style became the first
YouTube video to surpass one billion views in 2012.
The clip from South Korean rapper Psy still reigns
as YouTube s most-watched video at 2.3 billion views.
In 2007, about six hours of video footage was being
transferred to YouTube every minute. Now, about
300 hours of video is uploaded to YouTube each
minute, or about 432,000 hours per day.
Most TV and movie executives initially reviled
YouTube, contending the site s early success stemmed
from its lax controls against video pirates posting
Even Google initially viewed the video site as a
" rogue enabler of content theft," according to internal
documents that surfaced in a copyright lawsuit filed
YouTube steadfastly denied wrongdoing and, as a
defence, pointed to its policy of removing pirated
video whenever asked by a copyright holder.
The big windfall
In need of additional computing power and legal
protection against the pirating claims, YouTube s
founders decided to sell in 2006.
They negotiated the Google deal in a series of
meetings in a Denny s restaurant in Palo Alto, Cal-
ifornia, instead of YouTube s dinky office located
above a pizza parlor in nearby San Mateo.
The purchase price was originally set at US$1.65
billion in Google stock, but the value of the shares
had climbed by the time the deal closed in November
2006 to set the final price at US$1.76 billion.
The biggest winners were co-founders Chad Hurley,
Steve Chen and Jawed Karim, who collectively received
nearly US$700 million in Google stock. (AP)
YouTube's sharing free
content pays off
Korean singer Psy had the first video to hit one
billion hits with his hit Gangnam Style. AP PHOTO
The dance video Gangnam Style became the first YouTube video to surpass one billion views in 2012. The clip from South Korean
rapper Psy still reigns as YouTube's most-watched video at 2.3 billion views. In 2007, about six hours of video footage was being
transferred to YouTube every minute. Now, about 300 hours of video is uploaded to YouTube each minute, or about 432,000 hours
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