Home' Trinidad and Tobago Guardian : September 14th 2015 Contents Monday, September 14, 2015 www.guardian.co.tt Guardian
36. How would you describe the girl?
A. As typical
B. As privileged
C. As deprived
D. As unaware
37. In (stanza 2) the girl is believed to be
A. A child
B. An adolescent
C. A victim
D. An adult
38. What have you observed at every stage of the poem?
A. The little girl is growing up
B. The little girl responds to her troubles by crying
C. The little girl's problems though significant to her
D. The little girl's problems become more signifi-
cant with age
39. The writer speaks of "youthful dreams" in reference
A. Dreams fulfilled
B. Days of old
C. Lost opportunities
D. Day dreams
40. Which of the following words BEST describes the
DIRECTION: Read the passage carefully before attempting the questions. Each question has four options, select the most
appropriate answer, based on what is contained or implied in the passage.
41. What is the MAIN reason for becoming a better lis-
A. It is critical to business success
B. We spend 46% of our time listening
C. Listening is vital to the communication process
and it impacts every aspect of life.
D. 85% of persons rate their listening skills as aver-
42. Sperry (now UniSys) Survey revealed 85 %of respon-
dents were average and 5 % were rated excellent or
superior. What do these results indicate about the
remnant of respondents?
A. 10% or less scored below average
B. 10% or more are above average
C. The survey results are unreliable
D. 90% represents the full number of persons sur-
43. Which of the following skills are integral to the com-
A. Eloquent speech and familiarity with the audience
B. Reading, writing and speaking
C. Being a good listener and interpreting the message
D. Listening, writing and speaking
44. What is fundamental to the listening process?
B. Paying attention to what is being said
C. Not trying to anticipate what the speaker will say
D. Becoming fully engage in the communication
45. A good communicator utilizes voice, tone and manner-
isms to what end?
A. To capture the audience's attention
B. To deliver a clear message
C. To keep the subject matter interesting
D. To achieve an interactive presentation
46. The writer promises becoming a better listener is
made possible by
A Investing the time and attention to improve your
IMPROVING YOUR LISTENING SKILLS
When I was a young child, we sometimes played a game called "Whisper Down the Lane.'' Five or six of us would sit in
a row, and the first person would make up something and whisper it into the ear of the next person. The story would
then be passed down the line in this fashion. The fun came in hearing the story repeated aloud by the last person in line.
Invariably, it turned out to be quite different from the original version.
While this is amusing as a children's game, it is not a very amusing situation in real life, especially in business. If you've
ever heard your instructions, advice, or presentation repeated to you in distorted form by an employee, coworker, or col-
league, you know what I'm talking about.
The success of many of our business activities depends on how well we listen. Studies show that we spend about 80
percent of our waking hours communicating, and at least 45 percent of that time listening.
But although listening is so critical in our daily lives, it is taught and studied far less than the other three basic commu-
nications skills: reading, writing, and speaking. Much of the trouble we have communicating with others is because of
poor listening skills.
The good news is that listening efficiency can be improved by understanding the steps involved in the listening process
and by following these basic guidelines.
Are You a Good Listener?
Most people are not. Many years ago, Sperry (now UniSys) did a survey and found that 85 percent of all people questioned
rated themselves average or less in listening ability. Fewer than 5 percent rated themselves either superior or excellent.
You can come up with a pretty good idea of where you fall in this spectrum by thinking about your relationships with the
people in your life: your boss colleagues subordinates best friend and spouse If asked what would they say about how
Links Archive September 13th 2015 September 15th 2015 Navigation Previous Page Next Page