Home' Trinidad and Tobago Guardian : October 20th 2015 Contents B18
Guardian www.guardian.co.tt Tuesday, October 20, 2015
Temporary employment is a three-sided work
relationship among the client company where
temps are placed, the staffing service, and the tem-
As a temp, you are always going to be linked to your
staffing service and to the potential client companies
where you perform your work assignments.
This means you have two employment partners who
will assess your skills, abilities, and performance. These
partners are the pipeline for your work.
Impress either, and you'll stack the odds in your favor
for continuing work assignments. Impress them enor-
mously, and you could receive an offer for a full-time
The good news is that as a temp, you are actually in
the business of You, Inc. This means you are your own
product. No one but you can bring the exact same for-
mula to your temp assignments. Because of this, you
have the ability to stand out and make yourself memorable
and desirable as an employee.
As a temporary employee, it pays to realize that many
client companies are impressed by temps who treat their
temporary work assignments like a full-time job. Assum-
ing skill and experience levels can be met, demonstrate
basic good business practices such as being on time,
dressing appropriately, making a great first impression,
demonstrating a positive attitude, being respectful and
considerate of others.
These are the steps you can take, for each of your
employment partners, to become the temp everyone
wants to work with:
FROM THE CLIENT COMPANY'S PERSPECTIVE:
Understand the company's culture.
In a word, a company's culture is their "personality".
For a temp, (or any employee for that matter), being
able to relate well to that personality is extremely impor-
tant. It means fitting in with the norms and behaviors
of a company's policies, practices, employees, and man-
agement. Not being able to mesh well can really be a
problem. When new, keep your eyes open, observe, and
Be easy to train.
Take notes, and refer to them. Engage in training by
asking relevant questions, expressing understanding of
concepts and details. Know who you can go to for help
on the job and where to find information on your own
so you can be as self-sufficient as possible.
Know how to build rapport.
Understand how to be friendly without the need to
"make friends" on work assignments with both employees
and managers. Don't ask prying or personal questions
of those you work with. By the same token, don't reveal
too much about your own personal life or work situation.
Keep things light and general, after all... it is a work
Don't get too familiar too fast.
Being new at a company you need to respect bound-
aries (both physically and socially) within the workspace.
Some examples are: not helping yourself to supplies,
snacks, or coffee, and not passing judgments on the
client's processes, practices, employees, or management.
While temps need to be comfortable on assignments,
there is a line not to be crossed that shows a sense of
entitlement or the right to make criticisms.
Be adaptable and flexible.
Develop a "go with the flow" attitude and be ready
for constant changes. Change is the nature of temporary
work, so be a capable chameleon.
FROM THE STAFFING SERVICE'S PERSPECTIVE:
Stay in touch.
Keep the staffing service updated on your assignment
status and how things are going. Don't let them be
caught unaware or with surprises. Ask them how you
can be helpful to them and the practices you can follow
that would make their job easier.
Temps are a valuable source of information about the
client company to their staffing service because they have
a bird's eye view and real-world experience. Help the staffing
service develop an even greater knowledge about how things
really tick inside their client's company. With this advantage,
the staffing service can provide even better service and place
temps who can be very effective.
Don't be high maintenance or needy.
Be easy to reach, responsive, and self-sufficient. Know
how to figure things out on your own so you don't have to
be spoon-fed every step of the way. Keep things simple and
streamlined on your end.
Be a fine representative.
Remember, temps are the face of the staffing service in
front of a client, so represent the staffing
service with the highest of profession-
alism. Client companies certainly notice
a temp's behavior, attitude, and protocols.
Give them cause to look at you as one of their
own future representatives!
Consider your temporary work as an opportunity
to stay up-to-date, perhaps learning some new skills,
while you earn an income, expand your network, and
perhaps garner some good recommendations for that
next permanent job (if a permanent job is what you
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