Home' Trinidad and Tobago Guardian : November 12th 2015 Contents BG4 COVER STORY
BUSINESS GUARDIAN www.guardian.co.tt NOVEMBER 12 • 2015
C&W Business is offering IT
products that can help busi-
nesses to maintain a compet-
itive edge said David D Oliveira,
vice president, business and
government sales, C&W Busi-
"Businesses need change and need to evolve
and you have to depend on IT to deliver that.
Whether it is upgrading or downgrading to
meet your business needs, you need to be
agile. With our service, we deliver IT as a
service on demand, when you need it, where
you need it, to whatever demand. We offer
the entire package end-to-end and it is built
on a world-class highly reliant network," he
told the Business Guardian two Wednesdays
ago.John Maduri, president, business solutions,
C&W Business, who also took part in the
interview at the Hyatt Regency Hotel, said
they are launching a new brand in T&T which
is C&W Business and it represents the coming
together of the old Cable and Wireless---a
company that has been in business for 140
"We are launching this new brand in the
market. The merger closed in March 2015 and
we are roughly seven months into the merger
and things have been going well," he said.
He said a lot of the dynamism now is in
the small business sector and C&W Business
will be launching a new product called Work-
He added that when C&W Business offer
their services, SMEs do not need to come up
with large capital investments to get their
"You want to think of it as a combination
of chief information officer (CIO) in a box or
office in a box. It brings together all of the
components of what small businesses need
be successful, provided not through a big cap-
ital investment. It brings together data con-
nectivity, security, WiFi in one solution with
C&W Business providing support. Small busi-
nesses cannot afford a CIO on their own," he
D Oliviera said small businesses do not have
to spend the millions of dollars governments
spend to install IT systems.
"These businesses do not need a high cost
IT team to keep it running. It is our job to
ensure that the services are always available
all the time. That leaves them to focus on
their core business," he said.
Maduri said their service can assist in the
formation of new businesses
He drew reference to Silicon Valley in the
United States where he said start-up companies
do not need to spend millions of dollars on
their own data centre, servers and that kind
of infrastructure that they can simply pur-
"So from Work Place Solutions there is a
lot of benefit to businesses. It enables small
businesses to form, to grow without all the
growing pains that come with it," he said.
Maduri said another service they offer is
Disaster Recovery Service, which is geared to
larger businesses and governments.
"Companies would lease space in another
data centre away from their main data centre,
they would have to buy servers to replicate
information to another environment. So if
their main environment goes down they have
a backup. It is expensive. We have a system
Disaster Recovery, and it is a service which
allows companies not to have to make large
capital investment but to have business con-
tinuity so that their data is always replicated
so they do not have to worry. Also the service
is economical," he said.
D Oliveira said the local business community
has reacted positively to their new service.
"There are over 15,000 SME customers in
T&T of which we have about at least about
8,000 of them with our traditional services,
internet and connectivity and the cable service.
In our existing customer base there is a poten-
tial," he said.
Maduri said they operate in the Caribbean
region, Latin America and other countries
world wide and some economies are doing
well and others are not.
"There is a change underway in business
and it is moving from a business model where
organizations would spend capital and invest.
Twenty five per cent of the data centers in
Colombia are outsourced. I think in some cases
this will accelerate because of economic down-
turn. Whether an economy is growing at zero
per cent or five per cent there is nothing that
is going to stop the movement for the need
for security and network," he said.
D Oliveira said there are no other players in
the local market that has "all the pieces of
"No one else owns the end-to-end process.
We are the only provider in the region. We
C&W Business launches its
Workplace Solutions for SMEs
John Maduri, president, business solutions, C&W Business, left, with David D'Oliveira, vice president, business and government sales, C&W Business. PHOTO: NICOLE DRAYTON
Continued on page 5
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