Home' Trinidad and Tobago Guardian : May 5th 2016 Contents BG12 COMMENTARY
BUSINESS GUARDIAN www.guardian.co.tt MAY 5 • 2016
The best bosses
follow these 5 rules
Amazing bosses try to make work
meaningful and enjoyable for employ-
ees. They re most successful when
they adhere to a few best practices:
• Manage individuals, not just
teams. When you re under pressure,
you can forget that employees have
varying interests, abilities, goals and
styles of learning. But it s important
to understand what makes each per-
son tick so that you can customise
your interactions with them.
• Go big on meaning. Inspire peo-
ple with a vision, set challenging
goals and articulate a clear purpose.
Don t rely on incentives like bonuses,
stock options or raises.
• Focus on feedback. Use regular
(at least weekly) one-on-one con-
versations for coaching. Make the
feedback clear, honest and construc-
• Don t just talk, listen. Pose prob-
lems and challenges, and then ask
questions to enlist the entire team in
• Be consistent. Be open to new
ideas in your management style,
vision, expectations and feedback. If
change becomes necessary, acknowl-
edge it quickly.
(Adapted from "What Amazing
Bosses Do Differently," by Sydney
3 ways to unlock
potential at work
Tapping into your innate creativity
requires making changes to what you
do at work. You need to break your
most destructive, focus-killing habits,
such as spending a large portion of
your day (or weekend) on email or
giving in to persistent distractions.
To start, give yourself time to quietly
think and reflect.
Practicing mindfulness can be
extremely helpful for this because it
aids cognitive functioning. The other
thing to work on is managing stress
about your deficiencies and failures.
This may be most difficult for
ple, but no one can possibly be cre-
ative without failing --- a lot.
Finally, focus on what makes you
happy at work. The positive emotions
you feel when you are connected to
your personal and organisational pur-
pose will help you stay grounded and
creative, even when things are tough.
(Adapted from "How to Free Your
Innate Creativity," by Annie McKee)
You don't have to
say yes to every
It s hard to say no to great oppor-
tunities, even when you don t actually
have time for them or they re not in
line with your top priorities. Let s
face it: Most of us succeed early in
our careers by saying yes to almost
We re afraid to say no, so we over-
commit. But learning to say no is the
only way to find the focus and produc-
tivity you need to become great at what
you really want to do. You ll only make
progress on your most meaningful long-
term goals if you carve out dedicated time
So the next time an exciting invitation
or opportunity comes along, think care-
fully about the time involved.
In addition to the commitment itself,
is there planning or prep work to do?
What s the travel time? Will there be fol-
low-up? Thinking this through will make
the return on investment (or lack thereof)
(Adapted from "How to Say No to
Things You Want to Do," by Dorie Clark)
Get more from
your hotel when
traveling for work
Business travel is stressful, but your
hotel stay shouldn t be. Hotels have many
helpful services that most guests aren t
aware of. Here are some things hotels
may do, if you ask:
• Offer a smartphone or laptop charger
if you forgot to bring yours.
• Provide early or late dining options
for client meetings.
• Loan you gym clothing if you couldn t
fit yours in your carry-on.
• Supply a better hair dryer.
• Make a quiet room available for a
meeting. (Surprise: The restaurant is not
your only option.)
• Deliver a yoga mat to your room in
case you don t want to deal with the gym.
• Waive Wi-Fi and breakfast charges.
Some hotels have more facilities and
better service than others, of course. But
the core values of the industry are rela-
tionships, service and reciprocity. Play to
those values, and business travel can
become---if not a pleasure---a lot less
(Adapted from "How Smart Business
Travelers Get More From Hotels," by
Trick yourself into
changing bad habits
Every one of us has a career-limiting
bad habit. Whether it s weak interpersonal
skills, a tendency to procrastinate or good-
but-not-great technical prowess, one of
the biggest impediments to our upward
mobility is a habit we can t get rid of. But
a few small changes can help:
• Manipulate distance. Keep bad influ-
ences far away and bring good things clos-
er. For example, if you want to read more
technical journals, put them in your news-
• Change your friends. Spend time with
people who support good behaviors. If
you want to cultivate a positive attitude,
have lunch with others who have one.
• Schedule yourself. You re far more
likely to spend time working toward a goal
if you block out time for it on your cal-
• See your choices positively. If you re
resisting an uncomfortable but necessary
conversation, don t think, "I ve got to go
deal with this mess." Think, "Why do I
want to have this conversation?"
(Adapted from "Trick Yourself Into
Breaking a Bad Habit," by Joseph Grenny)
TIPS & TALKING POINTS
Links Archive May 4th 2016 May 6th 2016 Navigation Previous Page Next Page