Home' Trinidad and Tobago Guardian : May 10th 2016 Contents B6
Guardian www.guardian.co.tt Tuesday, May 10, 2016
Having reviewed and
written thousands of
resumes for IT project
managers, I still see
common mistakes that
most people make that
cause their resume to
be less than effective.
In short, they don t
address the most impor-
tant things an employer
wants to know.
So let s look at the key
points that should be
addressed on your IT
project manager resume.
How many IT proj-
ects have you done?
There is a big difference
between someone who
has led over 20 medium
to large, global projects
and someone who has
managed fewer than 5.
Don t make the
employer look at all the
projects you ve done to
figure this out, just sum-
marize it for them and
indicate the scope and
scale of the larger proj-
For example, in the
summary of your creden-
managed over 20 highly
visible projects ranging
from budgets of $50K to
What tools, tech-
niques, and method-
ologies did you use?
According to industry
statistics, most projects
are not on time and are
over budget. This may be
exacerbated if the user
communities realize that
what they got is different
from what they expected,
leading to additional
efforts to deliver the bud-
So if you are practiced
in the proven tools and
methodologies that drive
a higher level of quality,
on-time delivery and
satisfaction, let them
PMI methodologies are
a good start and these are
demonstrated by having
the PMP certification.
Other related tools and
Agile, Scrum, Rational
Unified Process (RUP),
ITIL, JAD, RAD, SCM,
Waterfall and PMBOK.
Since most good compa-
nies will have some inter-
NATIONAL HELICOPTER SERVICES LIMITED
National Helicopter Services Limited, a leading provider of helicopter
transport and related services to the energy and state sectors, is seeking
GROUND SECURITY CO-ORDINATOR
Under the direct supervision of the Security Manager, the Ground Security Coordinator provides ground sup-
port and acts as a liaison for security, service and operational issues for National Helicopter Services Limited.
The selected individual will be knowledgeable of the principles and practices of public aviation facility op-
erational security, the principles and practices of technical writing and proper administrative principles and
• Assists the Security Manager with all emergency/crisis management assets providing a timely and
coherent response to incidents as they arise.
• Assists as necessary with aircraft inspection as required by the TTCAA and current security directives
in effect at NHSL.
• Monitors any extraordinary ground security procedures where they are in effect, communicating all
• Knowledge of TT CAA/ICAO Security Regulations.
• Proven ability to motivate staff and manage a diverse team on time sensitive projects.
holders towards achieving NHSL's objectives.
and Experience and the names of two Referees should be emailed to email@example.com or sent to:
The Human Resource Manager
National Helicopter Ser vices Limited
P.O. Bag 685
No later than 10th May, 2016
Unsuitable applications would not be acknowledged.
A small advertising company located in Cen-
tral Trinidad is seeking to employ Marketing
• At least three (3) CSEC O' Level passes
Including Mathematics and English
• Computer Literate
• Good communication skills
• Creative thinker with an engaging personality
• Basic knowledge of marketing strategies would
be an asset
Kindly e-mail your resume to:
no later than 2016 May 23.
Unsuitable applications will not be acknowledged.
nal standards, you want to show that you are well-
steeped in some of the more common and effective
What challenges did you face... and what did
All projects have challenges that threaten their suc-
cess. It gives you a competitive edge in your resume
to highlight how you kept projects on track.
Did you facilitate work sessions with disparate stake-
holders to drive consensus and buy-in? Did you find
an alternate supplier or device that eliminated delays?
Showcase how you thought outside of the box to
ensure the project s success. And if you have an impres-
sive track record of delivering on time and on budget,
How well do you interact with the stakehold-
Your ability to understand the business needs of
your stakeholders ensures that you are delivering a
solution that will have the anticipated benefit. Remem-
ber too that good communication skills have always
been one of the top things an employer wants in an
IT Project Manager, so take some time in your resume
to focus on your ability to build collaborative rela-
• Highlight any business analysis you were involved
in, reviewing work and data flows to improve pro-
• Showcase how you helped ensure the appropriate
level of training and your frequent communications
to users to manage change and risk.
• Mention how you worked with the department
managers to make sure your efforts did not disrupt
• If you have testimonials from users, sometimes
it is good to pepper your resume with a quote or
Lastly: Should I list all of my projects?
The answer to this is Yes and No. The purpose of
the resume is to get them to call you, not to detail
everything you have ever done. Notwithstanding, espe-
cially for contractor roles, the hiring manager might
want to see project details.
The best way to accommodate this is to have a
Project Addendum that supports the resume. How-
ever, this must be written appropriately and one
of the biggest mistakes IT professionals make when
writing a project manager resume is to give unnec-
essary details about each project.
For example, Dave is an accomplished project
manager at a large firm where he has led many
software development initiatives. His old resume
states "The DRO project is a data warehousing proj-
ect, which stores information about claims and
collections. It serves as a tool for the accounting
department to forecast results based on the previous
48 months of history." This goes on for 4 more
sentences providing more details on what the system
The problem here is that the next employer does
not have a DRO project or any project similar to
it and these details have no value.
For consistency and clarify, here is what you
should have in your project addendum:
• Project Description: One to two sentences
describing the effort
• Project Team Size and Makeup:
• Tools, Technologies & Methodologies:
Challenges: Employers like to see how you handled
obstacles that always occur in a project life-cycle.
Details: No more than 2-3 sentences, generally
in bullet form.
Results: (optional) Here is where you indicate
whether you delivered on time and within budget.
Also indicate the business impact if you have that
information, for example: improved up-time 10%,
and reduced vulnerability incidents by over 95%.
Use these guidelines and you will have a project
manager resume that really stands out.
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