Home' Trinidad and Tobago Guardian : February 12th 2017 Contents her driver’s permit and was “just
But one hour later, she said, “I
was told nothing, so I just have to
wait. I filled out my form, went to
the cashier, and then you wait for
your name to be called.”
Mahadeo, from Lopinot, said
he arrived at 7 am for the written
regulations test. He had absolutely
no complaint and even though he
had already spent about three hours
waiting, “I don’t have a problem.”
A man living in Tunapuna, who
said he chose to stand than sit, said
he made sure his female compan-
ion was OK. He said the customer
service representative was “polite”.
He said, “I have a problem with
the toilet. I went in there and it was
not so nice. It’s too dirty and I think
the facility is too small and that is
why we are here outside.”
The man said the benches were
too hard for those who had to wait
A Malabar father who arrived with
his daughter at 7.30 am for her to do
a final practice on the road before
her test said he had anticipated to
stay the entire day.
He said, “The facilities are very
poor, very, very poor, especially
The man said around 8.30 am
there was no cashier and “people
had to make some noise”.
“I don’t think the service was good
and the facilities are bad. First to be-
gin, the place is too small and they
need to upgrade this place.”
Those who were critical of the
toilet facilities were right. The door
which had a sign saying MALE, was
slightly ajar. The white toilet looked
disgusting. However, this did not
stop people from using it.
The general compound looked
like it could do with a power-wash.
The concrete wall and ground
were moldy and black and patches
of overgrown grass seemed to be
At 9.30 am, a security guard in-
side tells everyone standing in line
to have a seat because there were
problems with the laminator and by
11 am, a worker opens a door to those
under the shed and says “there are
some difficulties with the camera”.
For 22-year-old Jeon, from Arima,
“The building really is not top notch.
The washroom is a bit too dirty but
then again, you can’t expect much
from a public facility. To be quite fair,
I don’t think people treat these in-
stitutions with much care.”
Jeon, however, said his interaction
with the staff was “pretty smooth”.
‘Process too lengthy’
The Wrightson Road office
seemed like a breath of fresh air
coming out of Arima. The car park
was bigger and the atmosphere was
brighter. Of course, the sun is now
But on approaching the main en-
trance, the small drain has stagnant
water and is littered with some plas-
tic bottles and snack wrappers. The
grass is overgrown and the building
is dull and boring.
Surprisingly, the line to the cash-
ier has about 15 people. Unlike Ari-
ma, there are big bold signs—Infor-
mation Booth, Permit Transactions,
Vehicle Transactions etc.
There are at least five staff mem-
bers operating, however only one
cashier. As time goes, the line gets
longer. A woman comes across the
PA system to call out vehicle regis-
tration numbers. They join the line.
Almost everyone in line has $100
notes tucked in their palms. The of-
fice has no Linx system.
A man waiting two hours after
filling out forms for a transaction
said the process was “too lengthy”.
For another man who came to do
a vehicle transfer and arrived since
8 am, “This system has to be faster.”
He was waiting for the vehicle
number to be called so he could go
to the cashier.
An Arouca man, who came to do a
similar transaction, said “Right now,
I falling asleep waiting.”
One man said he was glad to see
cashiers “working ah full day now”.
“You know they used to work half
day?” The change has taken place
just about two weeks ago.
Another man who said he was
from San Juan said he hoped the new
building in Caroni would “rectify”
some of the problems the public
Sunday, February 12, 2017 guardian.co.tt
RADHICA DE SILVA
Relatives of nine-year-old
Tristan Khan, who suffered a
broken arm after being brutally
beaten by a bully at the Mayaro
Government Primary School
last week, has filed legal action.
In a pre-action protocol letter
sent to Education Minister Antho-
ny Garcia on February 9, attorney
Douglas Bayley called on Garcia to
take immediate steps to deal with
bullying in schools.
He also called for the immediate
removal of a senior school offi-
cial from the investigation as “his
conduct and behaviour to date, as
well as his undisclosed personal
relationship with the perpetrator’s
family, constituted grounds for con-
scious and/or unconscious bias”.
The relatives also called for the
immediate suspension of the senior
school official as well as an inves-
tigation into whether his miscon-
duct breached the regulations of
the Teaching Service Commission.
Bayley called for an investigation
by the Commissioner of Police Ste-
phen Williams into the conduct of
officers at the Mayaro Police Station
who refused to take a report from
Khan’s parents about the assault.
He said he intends to write sep-
arately to the Commissioner of
Police and the Police Complaints
He said there were other bullies at
the school who should be investi-
gated. Bayley also called on Garcia
to “develop as a matter of urgen-
cy, a policy and programme to deal
with the burning issue of bullying
In a statement given to ministry
officials, Tristan, a Standard One
pupil, alleged he was cuffed, kicked,
and stomped upon by a classmate
on February 1.
Tristan underwent reconstruc-
tive surgery a day later at the Sangre
Grande Area Hospital, where doctors
attempted to reattach his elbow to
his arm. Doctors told his parents
that they were uncertain if Tristan
will regain use of his hand and arm.
He was discharged from hospital
last week Saturday.
The ministry has 28 days to re-
spond to the pre-action protocol
letter, failing which proceedings
will be filed at the High Court.
Tristan’s parents said he contin-
ues to be in pain after the ordeal and
was afraid to go back to school.
Efforts to contact Garcia for
comment yesterday proved futile
as calls to his cellular phone went
After boy’s arm is broken in school scuffle...
Parents file legal action
Cashiers now working a full day at PoS Licensing
From page A11
A couple fills out forms on a chair at
the Wrightson Road, Port-of-Spain
office, on Wednesday. INSET: A filthy
looking toilet bowl at the Arima
office. PHOTOS: RHONDA RAMBALLY
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