Home' Trinidad and Tobago Guardian : October 22nd 2017 Contents news A15
Sunday, October 22, 2017
High performance Emergency Medical Service (EMS) provider
is currently seeking a quali ed person for Director of
Communications. The incumbent is responsible for daily
management of a fast-paced emergency communications
center located in Port of Spain. Responsibilities include
deployment system design applying the principles of SSM,
administration of the Medical Priority Dispatch System (MPDS)
and ProQA platforms, administration of departmental Quality
Assurance activities using the principles set forth by the IAED.
In addition to the responsibilities outlined herein, the incum-
bent shall also be responsible for oversight, administration and
execution of all information technology used within the enterprise.
The quali ed candidate shall possess a BS/BA in Business
or equivalent combination of education and professional
experience, minimum of 15 years experience within a
high-pro le and high-performance Emergency Medical Services
(EMS) system, minimum of 10 years management experience
in Emergency Communications Center or EMS, and a minimum
of 5 years supporting multiple systems, users and applications
in an enterprise environment; educational requirement may
be exchanged for relevant experience in EMS above the stated
requirement. Extensive System Status Management experience
in a high-performance Emergency Medical Service operating
in a performance-based contract environment is required,
including EMS system-design and testing.
Current or previous Emergency Medical Dispatcher certi cation
or Executive Certi cation through IAED required, the ability to
demonstrate a comprehensive understanding of protocol based
medical telephonic triage, experience with LMR radiotelephone
systems to include comprehensive knowledge of smart zone
trunked 800MHz radio, experience with MPDS program admin-
istration, The quali ed candidate shall also possess extensive
experience and be capable of demonstrating knowledge and
understanding in operating and administering the EnRoute
Emergency Systems (Infor) Computer Aided Dispatch system
for ambulance operations, administration of Priority Dispatch
ProQA and AQUA software platforms, understanding of Unidata
database system, data entry experience required, strong person-
nel manager, APCO membership preferred, experience as DBA
of Microsoft SQL database environment, experience providing
desktop support within an enterprise.
Demonstrated familiarity and prior experience managing CAAS,
ACE and JCI accreditation processes is required. Experience with
geospatial analysis using a broad range of data and analytical
tools, including, spatial databases (standalone and integrated
SQL solutions), ArcGIS, MapInfo, and open-framework tools.
The candidate must have extensive experience in enterprise
system administration to include; administration of a multi-server,
Microsoft-based, infrastructure, experience in engineering and
maintenance of a Cisco network environment, administration of
a Mobile Device Management platform (MobileIron preferred)
and support of mobile devices, administration of Cisco and
Symantec network security applications and appliances,
ability to support multiple remote location and server/desktop
maintenance activities and repairs. The quali ed candidate shall
have a proven ability to thrive in high stress, results oriented and
time critical environment.
Director of Communications
QUALIFIED PERSONS ARE ASKED TO SUBMIT THEIR RESUME TO:
Director of HR
PO Box 1649
92A Wrightson Road, Port of Spain
WITH MANDATORY COPY TO:
Ministry of Labour & Small & Micro Enterprise Development
Riverside Plaza, Port of Spain
CLOSING DATE OF APPLICATIONS: OCTOBER 31, 2017
The sunshine of the workplace
Hearing impaired supermarket assistants...
CHARLES KONG SOO
Xtra Foods Supermarket is often seen as a good
place for grocery shopping---but it has offered
something even better to several young men and
women who are disabled---employment without
With their keen eyes, Radhica Gobinsingh, Na-
lini Seepersad and Tricia Sukhu who are hearing
impaired and unable to speak can often be seen
greeting their customers a cheery good morning in
sign language and with bright smiles on their faces.
The women enjoy meeting and helping people
in their jobs as packers at Xtra Foods, Endeavour
Road, in Chaguanas. They are popular among their
colleagues and customers and can be seen animat-
edly communicating with one another via sign lan-
guage, writing notes, or using simple hand gestures
to communicate with other staff members and cus-
tomers who can hear.
Many regular customers look for the employees
at the checkout counter to bag and cart their gro-
ceries to their vehicles. The women are a handful
of disabled staff employed by the supermarket at its
four branches throughout the country.
According to Xtra Foods' marketing manager
Daniel Austin, the company's policy to hire the dis-
abled was one of the visions of late CEO Vindra
Austin said, "The supermarket is truly blessed
to have the differently-abled among its staff. The
way the deaf workers interacted with the custom-
ers going the extra mile for them and diligently
performing their jobs with a lot of love, so much
so that they were like the sunshine of Xtra Foods.
"Besides communicating very effectively with
their colleagues via sign language, writing words
and reading lips, the deaf workers communicated
via text very rapidly sometimes when a customer
was unable to understand and with friends and
"They did not come out for handouts or want
anything for free, they preferred to work for what
they wanted whereas some people might think to
stick up somebody to get what they want."
Austin said the ability to read lips was an advan-
tage to the hearing impaired workers. He said the
hearing impaired supervisor in Arima who han-
dled the push outs and packers does an excellent
job and can read people's lips very well.
Leiba-Blake: Hearing impaired
staff are polite, excellent workers
Xtra Foods marketing assistant and training
of icer Tessa Leiba-Blake said the supermarket's
hearing impaired staff are very thoughtful, polite
and excellent workers.
She said there were seven hearing impaired em-
ployees and an employee in a wheelchair at the
Chaguanas branch, three deaf employees at the
Endeavour Road branch, a hearing impaired su-
pervisor in Arima, one hearing impaired and one
disabled employee at the Grand Bazaar branch.
There was a fourth hearing impaired employee at the
Endeavour Road branch---Camille Bailey---but she passed
away in September.
With the help of Xtra Foods marketing assistant and
training officer Tessa Leiba-Blake, the Sunday Guardian
interviewed Bailey, 42, from San Juan, before her passing.
"I've been working with the supermarket for one year, I
love helping people, children and am happy to be able to do
that in my job. I like it a lot on busy days. I have three children,
all can hear, I was born deaf, it was not degenerative.
"My husband is also deaf, he has a hearing aid, mine is
broken and I sent it to fix at Mt Hope Hospital and it's been
more than two years I'm waiting for it."
She said she did not listen to a lot of music but went to
church and prayed often, reading the pastor's lips. When she
went cinema, her friends would text her what was going on.
Bailey said she was happy there were more sign language
interpreters on television now.
The staff and management of Xtra Foods extended their
condolences to Bailey and her family.
Nalini Seepersad, Tricia Sukhu and Radhica Gobinsingh at Xtra Foods Supermarket,
Endeavour Road, Chaguanas.
PICTURES CHARLES KONG SOO
Camille Bailey at Xtra Foods Supermarket,
Endeavour Road, Chaguanas.
ONE WORKER PASSED AWAY
Leiba-Blake said one of the employees
at the Chaguanas branch whose mother
was hearing impaired knew sign language
and taught her colleagues. Next year the
company will hire a tutor to teach the staff
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