Home' Trinidad and Tobago Guardian : March 26th 2013 Contents B24
Guardian www.guardian.co.tt Tuesday, March 26, 2013
ADVERTISEMENT OF VACANCY
Professional work at the entrance level in the field of Pharmacy.
Training as evidenced by the successful completion of a degree in Pharmacy from a recognized University.
Possession of a Pharmacist's Licence recognised by the Pharmacy Board of Trinidad and Tobago.
o Knowledge of the principles, practices and techniques of professional pharmacy.
o Knowledge of the Pharmacy Board Act and related legislation.
o Knowledge of Government's National Drug Policy and Drug Formulary.
o Knowledge of pharmaceutical products.
o Ability to prepare and dispense medication and other pharmaceutical products.
o Ability to deal sensitively and confidentially with patient's needs.
o Ability to maintain inventory and other records and to prepare reports.
o Ability to use relevant computer applications related to job functions.
o Ability to communicate effectively, both orally and in writing.
o Ability to establish and maintain effective working relationships with patients, other employees and the public.
of relevant academic certificates should be submitted no later than
Persons wishing to apply can access the advertisement and Application Form via the Service Commission Department
website at www.scd.org.tt
Application forms are obtainable from any District Revenue Office, Central Administrative Services, Tobago or the
Service Commissions Department.
To get, and keep, a job you typically need a repertoire
of technical skills. Dentists need to know how to fill
cavities. Secretaries need to type 100+ words per
minute. Accountants need to be certified.
Beyond the technical skills, though, which dentist
do you go to? The one who is pleasant and takes time
to answer your questions; or the one who treats you
like a number in a long line of numbered mouths?
Which secretary do you retain when times are lean?
The one whose attitude is positive and upbeat, and
who is always willing to help; or the one who is inflex-
ible and has a hard time admitting mistakes?
Likewise, think about accountants. The one who
has a great work ethic and encourages his colleagues
is the one who will, most likely, excel in his position
In these situations, and all the others like them,
it's the soft skills that matter.
While your technical skills may get your foot in
the door, your people skills are what open most of
the doors to come. Your work ethic, your attitude,
your communication skills, your emotional intelligence
and a whole host of other personal attributes are the
soft skills that are crucial for career success.
With these soft skills you can excel as a leader.
Problem solving, delegating, motivating, and team
building are all much easier if you have good soft
skills. Knowing how to get along with people---and
displaying a positive attitude---are crucial for success.
The problem is, the importance of these soft skills
is often undervalued, and there is far less training
provided for them than hard skills. For some reason,
organisations seem to expect people know how to
behave on the job. They tend to assume that everyone
knows and understands the importance of being on
time, taking initiative, being friendly, and producing
high quality work.
Assuming that soft skills are universal leads to
much frustration. That's why it's so important to
focus as much on soft skills training and development
as you do on traditional hard skills.
The soft skills gap: Do you have one?
When your workforce has lots of technical skills
but an absence of soft skills, you have a soft skills
gap. Soft skills are what accompany the hard skills,
and help your organisation use its technical expertise
to full advantage.
If you're really good at getting clients, and not so
good at retaining them, chances are you have a soft
If you have lots of staff turnover and have to keep
retraining people, chances are you have a soft skills
gap.When you have lots of managers but no real leaders;
that's a soft skills gap.
In fact, whenever you are unable to capitalise on
the wealth of knowledge, experience and proficiency
within your team, then you should be assessing the
level of communication and interpersonal skills that
are present in your organisation.
The workplace has evolved an interpersonal dynamic
that can't be ignored. The acts of listening, presenting
ideas, resolving conflict, and fostering an open and
honest work environment all come down to knowing
how to build and maintain relationships with people.
It's those relationships that allow people to participate
fully in team projects, show appreciation for others,
and enlist support for their projects.
It's important for you to recognise the vital role
soft skills play within your team and not only work
on developing them within yourself, but encourage
their development throughout the organisation.
Areas to examine and evaluate include:
• Personal accountability.
• The degree of collaboration.
• Interpersonal negotiation skills.
• Conflict resolution.
• People's adaptability and flexibility.
• The clarity of communications.
• Creative thinking.
• Coaching and mentoring.
Why soft skills matter
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