Home' Trinidad and Tobago Guardian : August 20th 2013 Contents B4
Guardian www.guardian.co.tt Tuesday, August 20, 2013
Process Management Limited, the leading Automation Solutions, Asset Reliability
and Instrument Product Company in Trinidad and Tobago has a vacancy for a
The Reliability Technician will be responsible for performing vibration sampling, pro-
viding technical support to customers and assist in the department's HSEQ deliverables.
The candidate will need to lead in a team environment showcasing technical expert-
ise and service excellence in delivering the company's strategic objectives.
• Diploma in MET or MEEET or EET or equivalent from a recognized institution
• Minimum of 1 year practical experience working in a service oriented environment
• Ability to work independently and within a team environment
• Must be self driven and have excellent time management skills
• Good working knowledge of Microsoft Office Suite
• Good analytical and interpersonal skills
• A reliable vehicle
An attractive compensation package commensurate with qualifications and experi-
ence will be offered.
Interested individuals should submit their resume by Friday August 23rd 2013.
Please send resumes to:
HUMAN RESOURCE OFFICER- RELIABILITY TECHNICIAN
PO Box 5274
Caribbean and Pacific Avenue, Point Lisas
Email address: firstname.lastname@example.org
Fax No: 679-8666
A healthy employee relationship ensures a
positive environment at work and also helps
the employees to achieve their targets at a
much faster rate.
People are more focussed, can concentrate
better in their assignments and hence the out-
put increases. Employees are not engaged in
constant fights, are eager to help each other
and do not take work as a burden. They enjoy
each and every moment at work and do not
take leaves often.
Communication is not only important in
our daily lives but also plays a crucial role at
workplace. It is one of the most important
factors which either improves or spoils the
relationship among employees.
The communication has to be transparent
and precise for a warm relationship among
Clarity in thoughts is important. Don t
assume that the other person will come to
know on his own what is going on in your
mind. The thoughts must be converted sensibly
into relevant words such that the other person
is able to understand you well.
The employees must be very clear about
what is being expected from them. Their key
responsibility areas, roles and responsibilities
must be communicated to them in the desired
form for them to perform their level best.
Don t play with words.
Be straightforward and precise in what you
expect from your team members. Don t blame
them later. Haphazard thoughts and abstract
ideas only lead to confusions and spoil the
relationship among the employees.
Let us go through the below example:
Janet was working as a key accounts man-
ager with a leading advertising firm. First she
wanted Ted to prepare a report on marketing
and sales strategies undertaken by her organ-
isation, then she wanted him to prepare a
report on the branding techniques and finally
she asked him to also include the promotion
strategies. She herself was not very clear about
her expectations. Poor Ted was so confused
that he submitted an incomplete report to
Janet. She was not at all happy with Ted s
performance and always side-lined him in
In the above example, Janet was not very
clear about the content of the report and also
confused Ted. One needs to express his ideas
clearly for the other person to understand it
correctly. Poor communication in this case
spoiled the relation between Janet and Ted
who were once good friends.
Had Janet told Ted to prepare an exhaustive
report on marketing, sales, branding as well
as the promotion techniques undertaken by
the organisation, things would been crystal
clear and Ted would not have made any mis-
One should be first very clear about his
needs, expectations and then only commu-
nicate it to the other person.
Don t change statements quite often. Be
firm. One should not tamper any data or
manipulate truth. You would never gain any-
thing out of it. Be honest and pass on infor-
mation in its desired form. If your boss has
asked you to download some information to
your fellow team members, please do pass it
on as it is. Don t try to add or delete words
as it would earn you a bad name. No one
would trust you in future or come to your
help whenever required. Remember honesty
always pays in the long run.
Think twice before you speak. Avoid using
foul words against anyone at the workplace
as it spoils the ambience of the office and
leads to several disputes among individuals.
Don t say anything which would hurt anyone.
Avoid lose talks. It is okay to enjoy at work
but one should never cross his limit. If you
do not agree to anyone s ideas, it is better to
discuss things with him rather being rude or
Whatever you communicate has to be crisp,
relevant and should make sense. Don t utter
non sense at work. Be a little professional in
Important information should be passed on
in the presence of each and every employee
for better clarity. Every employee should have
the liberty to express his views and ideas.
Don t expect you would clear your doubts
later on, ask questions then and there. No one
would feel bad, rather appreciate your interest
and attentiveness but do not jump in between.
Do wait for your turn to speak. Don t meet
anyone separately as the other person might
feel neglected or left out resulting in major
displeasure and conflict among the team mem-
bers. Do take care of your pitch and tone. It
should not be too loud.
Depend more on written modes of com-
munication as they are more reliable as com-
pared to verbal communication. An individual
might back out if the information is passed
on to him verbally as there are no records, but
it never happens in written modes of com-
munication. Prefer passing on information
All the related team members must be
marked a carbon copy so that everyone knows
what is being communicated to his fellow
member. One should master the art of writing
emails. Remember an email is nothing but a
mirror image of one s thoughts. Make sure
that your mail is self-explanatory and everyone
is clear about your ideas and opinions.
An employee needs to be constantly moti-
vated to avoid a dip in his performance. If
someone has performed exceptionally well,
do not hesitate to praise him. Words like "well
done","bravo","great performance" go a long
way in making the individual happy. If you
are satisfied with your team member s per-
formance, do communicate your feelings to
Communicate effectively with your fellow
team members and you would never have a
problem with anyone. People would respect
you and work would be fun for you.
Role of communication
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