Home' Trinidad and Tobago Guardian : December 1st 2013 Contents Keeping up with the latest tech-
nology, high quality clinical testing
and excellent customer service has
seen Victoria Laboratories Ltd.
(VLL) to its 50th anniversary. VLL
opened its doors to the public on
16th November 1963 at Vistabella,
becoming the first Private Medical
lab in the San Fernando area.
Mrs. Marjorie Thompson a fellow
Medical Laboratory Technology from
England opened this facility with the
mission of delivering the Highest
Quality of Clinical Testing and Cus-
tomer Care to the public.
Managing Director, Mr. Neil Ajodha
joined the company three years after
its inception and knows all to well
about the dedication required to
achieve such a milestone. Starting off
at the age of fourteen, he entered the
company as a lab assistant and has
played an integral role in shaping the
At that time extensive blood work
was unavailable locally with the ma-
jority of the clinic tests being blood
count, blood sugar, blood urea and
urinalysis. All tests had to be done
manually, which involved a long
This is not the case today, as the
latest technology and practices are
used at the labs. Being part of various
Medical Lab Technician Associations
locally, regionally and internationally
has allowed Mr. Ajodha to run the
labs according to the latest industry
practices and the VLL quality assur-
ance program involves adherence to
strict quality control practices.
Apart from daily internal QC proce-
dures, VLL participates in ongoing
proficiency testing carried out by the
College of American Pathologists.
VLL is also in the process of becom-
ing ISO 15189 accredited.
Victoria Laboratories Limited (VLL)
is the largest, most recognized med-
ical laboratory in the country with a
network of six patient service centers
and three full fledged laboratory sta-
tions. VLL provides services to over
100,000 clients annually. Their offices
are located in San Fernando, Port-of-
Spain, Point Fortin, Princes Town, Ch-
aguanas, Couva, St Augustine and
West Shore Medical.
Victoria Laboratories offers a wide
variety of clinical testing which in-
clude hematology, biochemistry,
micro biology, MRSA, immunology,
endocrinology, tumor markers, blood
banking, toxicology, serology and re-
cently cytology and histopathology.
A new department was also cre-
ated to provide Occupational Health
Services such as Stress Electrocar-
diograms and Echo Cardiograms.
Testing is also provided for over 400
VLL has a courier network which
enables a customized pickup and de-
livery service for all clients. Each
courier vehicle is equipped with a mo-
bile phone to facilitate the completion
of unscheduled customer requests.
To safeguard specimen integrity,
the courier makes multiple stops at
the laboratories to drop off speci-
mens. This allows us to process spec-
imens more frequently, resulting in a
faster turnaround time. All VLL couri-
ers are trained to provide a courteous
and dependable service for the cus-
tomers on their route.
Turnaround times for results are
shown in this guide. Quoted turn-
around times are from the time of re-
ceipt of specimen. Urgent requests
will always be dealt with as a priority.
VLL has implemented the Labora-
tory Information System (LIS). This
system allows results to be validated
and printed seconds after the test is
completed. No transcription is re-
quired. Our Laboratory Information
system allows us to have routine
analysis available in one day.
The lab has been computerized so
that area physicians can get results in
their offices quickly. In a partnership
with Munson Healthcare, we also
have an interfaced lab system, which
provides a quick and convenient
transfer of results to the physicians
at other locations.
The computerized lab technology
has made it possible for over 1,500
physicians to be connected via net-
work computers or through fax.
PATIENT SERVICE CENTRES
• 55 Eastern Main Road,
• #14 Endeavour Road, Chaguanas
• Southern Main Road, Couva
(Opposite Scotia Bank)
• #73A Saddle Road, Maraval, PoS
• #7 Lothians Road, Princes Town
(Next to Dr Ramdath's office)
• #43 Adventure Road, Point Fortin
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