Home' Trinidad and Tobago Guardian : February 18th 2014 Contents B22
Guardian www.guardian.co.tt Tuesday, February 18, 2014
o MALE ATTENDANTS
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for Medical Centre,
San Fernando area.
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or email to firstname.lastname@example.org
with phone contact(s) & referee(s).
f HOTEL SECTOR
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**EXPERIENCE IN THE HOSPITALITY/HOTEL SECTOR IS AN ASSET**
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International applicants are welcomed
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An impressive personality goes hand in hand with
good communication for an effective negotiation. A
charming personality is the key to an effective nego-
Let us understand how one s personality traits help
in an effective negotiation.
During negotiations an individual must try to be
himself. One should not fake things or pretend to be
good. If you are not satisfied with the deal, do not
pretend that you are happy. It s better to raise a concern
then and there, rather than crib later. Be normal and
relax, things will automatically fall into place.
It s important to be sincere rather than just being
serious. Sincerity is one of the most important per-
sonality traits required in negotiation. One has to be
sincere for an effective negotiation. Don t take things
Go well prepared for your negotiation. For a business
deal, try to study everything related to the deal before-
hand. The agenda of the negotiation must be very
clear to you. Carry all the related documents which
you might require at the time of negotiation. Don t
go just for the sake of it.
Be honest. Don t fake things. During negotiations,
honesty plays an important role. One should never
manipulate his salary to get a hike in the next organ-
Don t speak unnecessary lies just for some money.
The fear to get caught would always be there and
somehow it would reflect on your face as well. Don t
worry; you will definitely get what you deserve.
If you know the laptop costs you xyz amount, don t
go and lie to the shopkeeper that it is much cheaper
in the next shop. He is not a fool doing business.
Remember even he keeps a check on the price what
his fellow shopkeeper is offering. It s better if you ask
for some discounts or probably some additional acces-
sories rather than reducing the price which you know
is little difficult for the shopkeeper.
One should go smartly dressed for a negotiation.
Our dressing plays an important role in enhancing
our personality. A shabbily dressed person will find
it very difficult to convince the other person.
Remember the first impression is the last impression
and one has to be very careful about it.
Let us suppose if you go to a shop where
the shopkeeper is not smartly dressed, has
a very casual approach and is almost half
asleep, will you feel interacting with him?
You will obviously not bother to even listen
Jack went in a t shirt and denims for a
business deal. The other person assumed
that Jack himself is not serious about the
deal and thus did not take much interest in
the negotiation. Smart dressing does not
mean wearing expensive clothes; instead it
is dressing appropriately according to the
occasion. Prefer wearing formals for business
deals and do not forget to polish your shoes
for the desired impact. People do look at
Be Patient. It has been observed that impa-
tient individuals are poor negotiators. Don t
think that if you want that the price of a
particular item should be $4, the shopkeeper
will agree to it immediately and gladly give
it to you. You need to convince him and
that requires patience. You can t lose your
temper and shout on him.
Be flexible and learn to compromise. It s
okay to give priority to one s personal interests
but one should not be selfish. If you are the
first one to accept something, you will not
become unimportant or lose anything,
instead the other person would look up to
you and both of you will gain whatever you
One has to trust the second party for a
better negotiation. Don t always find faults
in others. Not all people are bad; there are
people who are really good and helpful. One
should not always think that the other person
would do harm to him. The second party
is there just to do business; he is absolutely
not your enemy. Don t just come to the
point, start the conversation with a warm
If he is wearing a nice shirt, do take the
initiative to give him a compliment. Treat
him as a friend. One should never be arro-
gant. He is also representing his company
just like you. Order coffee and some snacks.
It will help in breaking the ice and strength-
ening the bond between the two parties. Do
remember that one should not be too casual
and over friendly.
Be professional in your approach. Once
your deal is closed, do sign a contract in
presence of both the parties. The minutes
of the meeting must be circulated among
all the participants for better clarity. Don t
forget to collect your bills from the shop-
keeper after you are done with your shop-
ping. Don t only rely on verbal communi-
Enhance your listening skills for a better
negotiation. Listen to the other party as well.
He might come up with something inter-
esting and beneficial to you as well. Don t
think that the other person doesn t know
anything; even he has come well prepared.
One should never underestimate the second
party. If you go for a shopping, don t ignore
the shop keeper, listen to him and then only
decide what to purchase and what not to.
Be a little tactful and diplomatic. Being
diplomatic does not mean being clever. There
is a difference between the two. One needs
to be intelligent and should know what to
speak and what not to speak.
Analyse the situation and respond accord-
ingly. Don t speak something because your
boss has asked you to do the same. Apply
your brains and react in an appropriate man-
If you feel your statements would sound
foolish in the particular situation, it is better
not to speak.
Role of personality in negotiation
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