Home' Trinidad and Tobago Guardian : March 25th 2014 Contents Not everyone knows how to behave at the work-
place. There are some people who find it extremely
difficult to reach office on time, concentrate on
work and maintain the office decorum. Now, what
do we do with such employees? Believe me, scolding
them, criticising them, abusing them will make
situation even more worse. You need to deal with
them tactfully. Never make them feel that they are
unwanted within the organisation.
Let us go through some tips which would help
you deal with problematic employees and their
irrational behaviour at workplace.
Never ignore them. Lend a sympathetic ear to
their problems. Remember, there has to be a certain
reason as to why an employee behaves in an unac-
ceptable way. As a manager, it is your duty to find
out the cause. If someone is coming late to work
daily, find out whether he stays too far from the
office or has some other problem. Believe me, the
other person would feel happy to see your concern
and try his/her level best to change.
Take action immediately. Do not wait for the
right day to come. Sit with them, speak to them,
discuss their problems and try to resolve the same
as soon as possible. Problems left unattended only
escalate. You have to be patient with them.
They might not open up on the first attempt.
Some people don t even realize that they are the
problem creators and need to change. As a manager,
it is your duty to make them realise that their
behaviour is not at all ethical and they need to
behave as a mature professional. Be polite with
them. If you shout at them, they will not only
become stubborn but also speak ill of you. Trust
me; they will not even bother to listen to you.
Throwing them out is not the only solution. Try
if you can mould them and make them realise their
Grievances need to be addressed in private. Take
the person into the conference room or meeting
room and address the issue calmly. Do not allow
anyone else apart from the individual concerned
to be a part of the meeting. How would you feel
if your problems are addressed in public? In fact
no one likes it. Motivate them to get rid of their
negative traits and qualities.
Guide them in their day to day work. Let them
know how a small change in their behaviour would
create wonders for them. Nothing is more important
than self realisation. Set targets and link them with
incentives, cash prizes, additional perks and so on.
Encourage them to participate in various training
programs willingly and not for the sake of marking
attendance. Counselling is essential.
If the employee still does not behave in appro-
priate manner, ask him/her to find a new job. You
need to make them realise as to why you do not
need them in the system and how their behaviour
is spoiling the work culture? In most cases, employ-
ees do change and start behaving sensibly.
If you still do not find any change in him/her,
please show the exit door immediately.
Tuesday, March 25, 2014 www.guardian.co.tt Guardian
Closing date for submission:- March 28, 2014
and will be acknowledged.
To provide space planning services after consultation with
stakeholders; to determine factors affecting the planning of interior
The ideal candidate must possess 5 GCE O'Levels (Grades A-C
Space Planning/Technical Drawing.
Please refer to our website at www.central-bank.org.tt for full details
The Central Bank of Trinidad and Tobago is seeking to
SENIOR FACILITIES AND PROPERTY
Vieira Incorporated Limited is seeking a suitable candidate for the below positions.
Freight Forwarding Clerk
Education and Experience:
1. Holder of at least 3-5 O' Levels including Math and English.
2. Maintain confidentiality
• Good communicator, in particular, experience in dealing with customers and
knowledge and understanding
• of customer service would be an advantage.
3. Interact and maintain good working relationships with individuals of varying social and
cultural backgrounds and gender.
4. Communicate efficiently and effectively both verbally and in writing
5. Carry out multiple tasks and meet deadlines.
6. Excellent clerical skills are required as being able to manage files and records as well as
general office skills is vital to this role
7. Follow instructions furnished in verbal or written format.
8. Must be familiar with computer programs such as Microsoft Word, Excel, etc.
Education & Experience:
1. Possess ACCA Level 3 qualification
2. A minimum of three (3) years' experience
3. Proficient in the use of Microsoft Excel and other analysis software
How to Apply:
1. Your application should be addressed to: Managing Director
2. Insert the job title in the subject line of your email
e.g. "Application -- Freight Forwarding Clerk
3. "Application -- Accountant
Email to Resume to: firstname.lastname@example.org.
4. Closing date for Submission 28th March, 2014
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