Home' Trinidad and Tobago Guardian : July 3rd 2014 Contents BG8 NEWS
BUSINESS GUARDIAN www.guardian.co.tt JULY 2014 • WEEK ONE
Internet security and cyber crimes are
not only a concern for large countries,
but also smaller countries like T&T,
said Marcos Nehme, RSA director,
technical division, for Latin America
and the Caribbean, EMC Corporation.
"It is not about small countries because the
Internet is global. We are looking at the issue
of global Internet privacy. Whether it is in
T&T or Brazil or a user in the United States,
it is the Internet and we are all connected.
However, there are different perspectives from
each country. T&T was not in the study on
Internet privacy we just did, but the economic
and social transformation that is happening
globally shows the impact on users," he told
the Business Guardian by phone from Brazil
EMC Corporation, a global leader in enabling
businesses and service providers to transform
their operations and deliver information tech-
nology as a service, recently released the find-
ings of the EMC Privacy Index, a global study
assessing consumer attitudes of online pri-
According to the global study on Internet
security carried out, people are happy with
the Internet and new technologies, but are
not willing to give up their privacy.
Nehme said T&T is part of a globalised
world where barriers have broken down and
economies are increasingly linked.
"If you see how T&T is exposed to the eco-
nomic realities of the globalisation, you can
see behaviours being influenced by these con-
cerns with regard to the Internet," he said.
He said social media is linking global events.
"Brazil is very exposed on the social media
because of the World Cup. In two years, we
are going to have the Olympic Games. Next
year we will have the Football Confederation
Cup. We are going to have an election for
president this year. So via social network, we
can see the behaviour of consumers in the
economic and social realm," he said.
He said nowadays, "losers and winners" in
the business world will be determined by those
that can best protect the data of their cus-
"Those businesses with the best privacy
practices for their customers. The more evi-
dence that a business is committed to privacy
protection, the more likely it will attract an
increased level of business," Nehme said.
Nehme believes crime in the age of the
Internet has changed.
"The way that the crime is being done is
more sophisticated and intelligent and more
modern. It is more mobile. This means that
the attack by hackers are bigger than crimes
in the past. These crimes are happening more
frequently because of the increasing sophis-
tication of these crimes," Nehme said.
He said consumers need to change their
behaviour and not blame large technology
companies or the Government.
"We need to change our behaviour as users.
Privacy and security is a kind of change in
behaviour. Privacy on the Internet starts with
our actions as consumers as users. We cannot
just blame companies, governments and insti-
tutions and not do anything by ourselves. It
is like teamwork among consumers, businesses
and the technology providers. People must
take personal action to protect their online
privacy," he said.
He gave examples of how consumers can
"Do not open e-mails from people you do
not know. Do not browse Web sites you do
not know. Hackers set up false links to trick
people. If we do our part we will limit the
risks. Let us start by blaming ourselves first."
He said EMC has intelligence security strat-
egy for business and offers solutions and serv-
ices to companies in T&T.
"We need to understand the behaviour of
consumers because the attacks from hackers
are more sophisticated. There is always some
new attack from hackers. When there is an
attack, businesses and other consumers need
to move quickly to deal with this," Nehme
The study, which spanned 15 countries and
15,000 consumers, reveals consumers hold
viewpoints on privacy that vary widely by
geography and the type of activity engaged in
An EMC release said the longstanding debate
over how much visibility governments and
businesses should have regarding people s pri-
vate activities, communications and behaviours
has continued into the online world.
The EMC Privacy Index explores how con-
sumers worldwide view their online privacy
rights and measures willingness to forfeit the
benefits and conveniences of the connected
world for the assurances of privacy.
Nehme said it was the global privacy Internet
study that revealed "conflicting views" about
"It was done among consumers around the
world and we had a very interesting conclusion
on how people want the message of technology
without sacrificing their privacy. That was the
most important conclusion. There is also a
lot of underworld activity that carry out these
online crimes," he said.
Nehme spoke about "paradoxes" in drawing
conclusions from the study.
"The first paradox is that people want it
all. So people want conveniences of digital
technologies, but they say they are unwilling
to trade their privacy to get that. That is why
it is a we want it all paradox," he said.
The second conclusion is the "take no
action" paradox, he said.
"What this means is that consumers take
no special action to protect their privacy. We
already see this type of behaviour on the Inter-
net and social networks. The study confirms
this," he said.
He said the third conclusion is about the
social networks and the evolution of technol-
"The is the first platform with miniframe
computers, the second platform in the 1980s
where people are more connected and the
third technology platform is where we are
today. So in this present era, a lot of information
is being generated through devices. Most com-
panies are using cloud technology. Also, all of
the technologies now are being based on mobile
technology," Nehme said.
Consumers want it all
Tech provider on security
and privacy paradox...
Privacy on the Internet
starts with our actions
as consumers as users.
We cannot just blame
institutions and not do
anything by ourselves.
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